Shipping policy

Processing Times

All orders are processed within 1–3 working days (excluding weekends and holidays).
You’ll receive a confirmation email when your order has been dispatched.

UK Shipping

Standard Delivery

£3.99 flat rate
Estimated delivery: 2–4 working days from dispatch

Express Delivery

£6.99 flat rate
Estimated delivery: 1–2 working days from dispatch

Free UK Shipping

Orders over £50 qualify for free standard shipping

International Shipping - We ship worldwide from the UK!

Rates and estimated delivery times are calculated at checkout based on your location.

Customs & Import Duties

Customers are responsible for checking and paying any customs duties, taxes, or import fees in their country.
Sensored Wear Limited is not liable for these charges or for delays caused by customs clearance.

Discreet Packaging

All orders are shipped in plain, unbranded packaging with no external product details for your privacy.
This service is provided free of charge on every order.

Sustainability

We care about the planet — please recycle all packaging materials where possible.
We’re continually working to improve our packaging with more eco-friendly options.

Order Tracking

All orders are shipped with tracking. You’ll receive a tracking link by email once your order is on the way.
Please allow 24 hours for tracking to update.

Delivery Issues

If your order hasn’t arrived within 10 working days (UK) or 20 working days (international), please email support@sensored.co.uk with your order number.
We’ll do our best to help resolve the issue with the courier.